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Terms and Conditions

 

Your security and privacy are important to us!
Equino® is interested in protecting the private information that you provide when shopping online at equino.com.au. We have taken steps to ensure that your information is safe, secure and used only when absolutely necessary to service you. Please take a moment and become familiar with our practices. If you have any questions, please feel free to contact us.

General security practices
Equino® utilises standard physical and digital security measures to ensure that your online shopping experience is both accurate,safe and secure. Our servers use a Secure Socket Layer (SSL) to encrypt personally identifiable and customer order information.
Equino® carefully review daily orders for authenticity and accuracy. We will notify customers if we believe their account has been abused or seems to have an abnormal activity level.

Personal information we collect online
At Equino® customers may be asked to provide personally identifiable information such as names, email addresses, billing addresses, and shipping addresses. Not all of this information is required to use our website, however, choosing not to reveal such information may restrict access to some of our features.
We collect data from our webserver that helps us understand the nature, actions and tendencies of our online traffic. This data is used to help Equino® continue to improve our website for the use of our customers. Broad statistical information may be used to assist in marketing and sales practices.

How we use your personal information
Equino® will never sell, rent, lease, barter, trade or give email addresses to another third party vendor.
Email addresses are used for customer service purposes and to insure account uniqueness.
Users who choose to subscribe to our email list will receive periodic email notifications from equino.com.au. regarding discounts, sales and or promotions. Users may unsubscribe from this list at any time by clicking on the corresponding link at the bottom of every email notification, by clicking on the remove email from mailing list link in their account information page, or by requesting subscription removal by contacting equino.com.au.

Information customers can access

Customers who maintain active accounts with equino® may access or edit account information such as their email address, billing address, password, and shipping addresses.
Individual customers credit card information is not stored in customer accounts and is not associated with customer accounts. We will only use credit card information on an order-to-order basis.

Cookies
We use cookies (electronic data that we store on your computer through your web browser) to enhance your shopping experience. We use cookies to automatically log users in and to keep track of shopping cart information for your convenience. Users may reject cookies through their web browser but may not access certain features. We highly recommend that users accept cookies.

Questions or comments about this policy?

If you have any questions or comments regarding equino® and our Privacy Policy, please contact us.


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